VIP Services

Airports.Concierge. Travel

Madrid – Adolfo Suárez Madrid–Barajas Airport (MAD)

MEET & ASSIST

ARRIVAL
First passenger Next passenger
€ 390 up to 2 pax € 150

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Expedited escorting through passport control and customs
• Escorting to baggage claim hall, help with the luggage if porter service is pre-booked
• Escorting to onward mode of transportation or arrival hall

Booking
DEPARTURE
First passenger Next passenger
€ 390 up to 2 pax € 150

• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent and baggage porter if pre-booked
• Expedited escorting through all check-in and security formalities
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking
TRANSIT
First passenger Next passenger
€ 470 up to 2 pax € 230

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting to baggage claim if needed, porter service if pre-booked
• Expedited escorting through immigration and security formalities
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking

ADDITIONAL SERVICES

Business Lounge on departure/transit – 90 EUR/pax
Porter – 90 EUR up to 3 bags

TERMS & CONDITIONS

Infants below 2 y.o. - no charge
Short notice (<2 days) + 40%
Cancellation less than 48 h prior to the service – 100%
Cancellation less than 72 h till 48 h prior to the service – 20%
No-show – 100%

VIP LOUNGE SERVICE

ARRIVAL
First passenger Next passenger
€ 790 € 510

• Chauffeur service from the aircraft to the Terminal in case of remote stand of the plane
• Escorting through security and/or immigration via private channel
• Escorting to baggage claim hall, help with the luggage
• Escorting to onward mode of transportation or arrival hall

Booking
DEPARTURE
First passenger Next passenger
€ 790 € 510

• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent
• Escorting through all check-in and security formalities via private channel
• Escorting to the VIP Lounge
• Chauffeur service to the aircraft in case of remote stand of the plane

 

Booking
TRANSIT
1st passenger Next passenger
€ 1490 € 950

• Chauffeur service from the aircraft to the Terminal in case of remote stand of the plane
• Escorting through security and/or immigration via private channel
• Escorting to the VIP Lounge; luggage assistance if needed
• Chauffeur service to the aircraft in case of remote stand of the plane

Booking

ADDITIONAL SERVICES

All-inclusive

TERMS & CONDITIONS

Infants below 3 y.o. - no charge
Short notice (<2 days) + 20%
Cancellation less than 48 h prior to the service – 100%
Cancellation less than 72 h till 48 h prior to the service – 20%
No-show – 100%

There are a good number of VIP services at Adolfo Suárez Madrid–Barajas International Airport (MAD), but VIP Escape offers the best experience that will definitely blow your mind away. Travelers flying out of, into, or via Madrid Barajas International Airport get a fantastic farewell, welcome or meet and greet service.
Booking our VIP service implies that you will not only enjoy the luxury of full baggage assistance, our team will fast-track and escort you through every necessary formality at Madrid Barajas International Airport.

Apart from meet and assist service, another exciting thing is our VVIP service, which is available to you upon request. You and your travel companions will be escorted to an exclusive VIP area, far away from regular travelers, where you can relax in an atmosphere of pure luxury while every travel procedure will be handled on your behalf – with confidentiality. You don’t have to worry about the luggage claim, our assistants will deliver it straight to you. Your comfort and satisfaction are our utmost concern!

 

Arrival Fast Track Services

VIP Escape is the best of the best airport concierge company in Madrid. Our arrival fast track services include airport meet and greet, porter-handled luggage assistance and an expedited arrival documentation procedure. If you want the extras, we can also help you with executive car transfers, chauffeur services and more.

Departure Fast Track Services

When you book our fast track services on your departure flight out of Madrid, you’re definitely never going to be disappointed. The airport assistant will ensure that all departure procedures and documentation are expedited at MAD airport.

Transit Fast Track Services

Our fast track service upon transit guarantees quick procedure at Madrid Airport. Meeting and greeting passengers at the terminal gate, appropriate check-ins at passport and security controls. Luggage management, exclusive VIP lounge access until the boarding time and escorting to the next flight. Need anything else? Feel free to speak with our team and we’ll get it done for you.

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