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VIP Services

Airports.Concierge. Travel

Hamburg – Hamburg Airport (HAM)

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MEET & ASSIST

ARRIVAL

First passenger	Next passenger
€ 250	€ 150

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting through passport control and customs using Fast Track Lanes
• Escorting to baggage claim hall, help with the luggage if porter service is pre-booked
• Escorting to onward mode of transportation or arrival hall, up to the clients’ needs

Booking

DEPARTURE

First passenger	Next passenger
€ 250	€ 150

• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent and baggage porter if pre-booked
• Escorting through all check-in and security formalities using Fast Track Lanes
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking

TRANSIT

First passenger	Next passenger
€ 350	€ 220

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting to baggage claim if needed, porter service if pre-booked
• Escorting through immigration and security formalities using Fast Track Lanes
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking

ADDITIONAL SERVICES

Business Lounge on departure -50 EUR/pax

Porter – 40 EUR up to 3 bags

TERMS & CONDITIONS

Infants below 2 y.o. - no charge

Short notice (<3 days) + 20%

Amendments less than 48 h prior to the service - 25%

Cancellation till 72 h – no charge

Cancellation less than 72 h till 48 h prior to the service – 20%

Cancellation less than 48 h till 24 h prior to the service – 50%

Cancellation less than 24 h prior to the service – 100%

No-show – 100%

PRIVATE LOUNGE

ARRIVAL

First passenger	Next passenger
€ 350	€ 230

• Chauffeur service from the aircraft to the VIP Lounge (at some airports VIP Terminal) in case of remote stand of the plane
• Our agent takes care of all the airport procedures
• The luggage is delivered to the VIP Lounge meanwhile the passengers are enjoying the elegant and relaxing atmosphere
• Escorting to the agreed location

Booking

DEPARTURE

First passenger	Next passenger
€ 350	€ 230

• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent, luggage assistance
• Escorting the passengers to the VIP Lounge (at some airports VIP Terminal)
• While the passengers are relaxing our agent takes care of security, check-in and passport control
• Chauffeur service to the aircraft in case of remote stand of the plane

Booking

TRANSIT

1st passenger	Next passenger
€450	€ 290

• Chauffeur service from the aircraft to the VIP Lounge (at some airports VIP Terminal) in case of remote stand of the plane
• Assistance with the luggage if needed
• While the passengers are enjoying the luxuries of the VIP Lounge our agent takes care of all airport formalities
• Chauffeur service to the aircraft in case of remote stand of the plane

Booking

ADDITIONAL SERVICES

VIP Lounge included

Tarmac transfer included

Porter – 50 EUR up to 4 bags

TERMS & CONDITIONS

Infants below 2 y.o. - no charge

Children 2-11 y.o. – 50% discount

Short notice (<3 days) + 20%

Amendments after confirmation – 90 EUR

Cancellation after confirmation till 48 h before the service – 90 EUR

Cancellation less than 48 h till 24 h prior to the service – 50%

Cancellation less than 24 h prior to the service – 100%

No-show – 100%

Going on an executive business trip or leisure travel to Hamburg? Worry less about the long airport lines, formalities and stress, VIP Escape has got the most helpful team of assistants at Hamburg Airport.
We have integrated a lot of fantastic offers in our exclusive VIP service packages. People also love it that our global concierge services are customizable and helpful when they need it the most. Some of our VIP services include meet and greet, efficient porter services, VIP lounge access, expedited escorting through all airport formalities. No long queues at all. What’s more? We offer special VVIP assistance for high-end travelers who value extraordinary comfort and personalized services. In addition to our VIP packages, you and your travel companions will enjoy extra VIP services like limousine transfer, luxury hotel bookings, gourmet restaurants, special events booking, interpreters and guides.

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