VIP Services

Zagreb – Franjo Tuđman Airport Zagreb (ZAG)

List of all Airports

MEET & ASSIST

ARRIVAL

First passenger	Next passenger
€ 280	€ 280

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting through passport control and customs using Fast Track Lanes
• Escorting to baggage claim hall, help with the luggage if porter service is pre-booked
• Escorting to onward mode of transportation or arrival hall, up to the clients’ needs

Booking

DEPARTURE

First passenger	Next passenger
€ 280	€ 280

• Our agent and passenger’s driver/lead passenger get in contact to coordinate the drop-off time and place prior to their arrival
• Meeting passengers curbside by the agent and baggage porter if pre-booked
• Escorting through all check-in and security formalities using Fast Track Lanes
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking

TRANSIT

First passenger	Next passenger
By request	By request

• Our agent meets the passengers at the end of the airbridge or at the entrance to the terminal with a personalized name board
• Escorting to baggage claim if needed, porter service if pre-booked
• Escorting through immigration and security formalities using Fast Track Lanes
• Escorting to the Departure Lounge if arranged and/or to the boarding gate

Booking

ADDITIONAL SERVICES

Business Lounge on departure/transit – 80 EUR/pax

Porter190EURservice

TERMS & CONDITIONS

Infants below 2 y.o. - no charge

Short notice (<2 days) + 20%

Amendments less than 48 h prior to the service - 25%

Cancellation less than 48 h prior to the service – 100%

Cancellation less than 72 h till 48 h prior to the service – 20%

No-show – 100%

Going on a trip to Zagreb? VIP Escape is well-grounded in ZAG to give you the best VIP experience ever.

Arrival Fast Track Services

Need Fast track services as soon as you arrive at Zagreb Airport? VIP Escape’s meet and assist service is your best bet if you want to beat long queues at the immigration and security desk. Once you arrive, our greeter will meet you with a personalized name board at the aircraft and will handle everything from your luggage to every detail needed to fast track your arrival at the airport.

Departure Fast Track Services

Experience the best of the best departure fast track services at Zagreb Airport. Our airport VIP meet and assist services are destined to take the stress out of your journey. We do not only offer stress-free departure documentation processing. But we also handle your luggage while you can relax at a VIP Lounge.

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